This legal notice includes the general conditions that govern access and use of the websitehttps://www.lucianokhotel.com hereinafter "the website".
The use of the website attributes to whoever makes it, the condition of user of the same (hereinafter, the "User") and implies the acceptance of all the conditions included in this Legal Notice, as well as the privacy policy.
The website is owned bySOCIEDAD HOTELERA LA GARGOLA SPAA. In accordance with the provisions of Law 34/2002, of July 11, on Services of the Information Society and Electronic Commerce, it is stated thatSOCIEDAD HOTELERA LA GARGOLA SPAA, RUT 76.296.145-8?, has its registered office inMerced 84 and that it is registered in theRegistro Mercantil.
The email address where you can contactSOCIEDAD HOTELERA LA GARGOLA SPAA is info@lucianokhotel.com. You can also contactSOCIEDAD HOTELERA LA GARGOLA SPAAon the phone+56 226200900.
Sleep and Go S.L (hereinafter "the web provider", or "S&G") is a company that provides technological services to hotel companies. Among other services, the web provider carries out the design and implementation of websites as well as the possible integration in these websites of a platform through which the hotel establishment can offer its accommodation and website users can make reservations. on-line. By making a reservation through this website, the user enters into a direct contractual relationship with the hotel establishment that has booked, and there is no contractual relationship of any kind between the user and the web provider at any time.
S&G will only act as an intermediary between the hotel establishment and the user, transmitting the reservation data to the hotel establishment and sending the user a confirmation email on behalf of the reserved establishment, complying in this information exchange process with current legislation on the matter. security and data protection and its privacy policy.
In the same way, the client consents, through the acceptance of the reservation, for the treatment of his credit card data in order to formalize his reservation, as well as the maintenance of the same as a deposit and security for damages and extra expenses.?
The user declares that he is of legal age and that he has sufficient legal capacity to acquire the services offered through the website.
The use of the website by the user implies the express acceptance and full and unreserved adherence to each and every one of these Terms of Use:
Modification of the website or its contents is not allowed. Improper or unauthorized use, as well as damages or losses that may be caused as a result of breach of said obligation, will give rise to the legally corresponding actions and, where appropriate, to the responsibilities that derive from said exercise.
Both access to the website and the use that may be made of the information contained therein are the sole responsibility of the person who performs it.
The sending of unsolicited mass mail or unsolicited mail (SPAM) directed to email accounts used on this website is prohibited.
It is prohibited to use this website for commercial purposes or in an inappropriate manner for its own purpose.
The user may not copy, reproduce, transmit or distribute in any way the content of the website or the services that can be obtained through it. The user undertakes not to carry out a negligent, fraudulent or illegal use of the website, as well as not to damage the image or rights ofSOCIEDAD HOTELERA LA GARGOLA SPAA.
The user will refrain from hindering the operation of the website, impersonating other users or people, checking vulnerabilities and, in general, from any use that is contrary to the normal exploitation of the website.
The user may not access the website in a way that damages, deteriorates, disables or overloads the services and/or information offered.
The user accepts thatSOCIEDAD HOTELERA LA GARGOLA SPAA may terminate your access, account or use of the Website, ifSOCIEDAD HOTELERA LA GARGOLA SPAA You believe that you have acted contrary to the provisions of these Terms of Use.
These Terms of Use will be subject to Chilean legislation, and the contract with the user is carried out in Spanish or in others that are available and have been selected by the user.
The website allows the user to include comments or evaluations of hotel establishments and other content. Said comments or ratings will be published on the website so that anyone who visits it will have access to them.
The user is solely responsible for the content that they publish on the website, and undertakes that such content does not violate the rights of third parties, is not contrary to the law, morality and public order, as well as that it does not include advertising content of no type.
SOCIEDAD HOTELERA LA GARGOLA SPAA does not edit, select, control, warrant, or endorse User Content. In the event that the user considers that any content violates their rights, we ask that they contactSOCIEDAD HOTELERA LA GARGOLA SPAA. Notwithstanding the foregoing,SOCIEDAD HOTELERA LA GARGOLA SPAA reserves the right to modify or remove, in whole or in part, at any time, and at its sole discretion, any user content.
It is the responsibility of the user to maintain the confidentiality of their passwords, as well as to ensure the veracity of the personal data provided.
It is the responsibility ofSOCIEDAD HOTELERA LA GARGOLA SPAA the treatment of the data and the subsequent use of the same for the authorized purposes in accordance with the data protection law and the applicable legislation in this point. S&G, as a mere web provider, declines all responsibility for the treatment that the accommodation performs on the data in its possession as a result of reservations made through the website.
The purpose of this website is to make available to users all kinds of services and information related toSOCIEDAD HOTELERA LA GARGOLA SPAA as well as information related to the accommodations offered by the hotel establishments. The aim is to ensure the timeliness and accuracy of said information, however Sleep and Go, SL does not assume any responsibility in relation to the information included in these pages.
In this sense, the information shown is provided by the hotel establishments, which have access to an extranet through which they are fully responsible for updating the rates, availability and other data that appear on the website. Sleep and Go SL, although it tries to make the service as accurate as possible, cannot verify or guarantee that all information is accurate, complete or correct. Nor is it responsible for errors (manifest and typographical), interruptions (due to temporary and/or partial server crashes or repairs, updates and maintenance of the website or other reasons), inaccurate, misleading or false information, or lack of information. The hotel establishment is responsible at all times for the accuracy, accuracy and correctness of the information (both descriptive and referring to rates and availability) that appears on this website.
Both access to the website and the use that may be made of the information contained therein are the sole responsibility of the person who performs it. Both Sleep and Go, SL andSOCIEDAD HOTELERA LA GARGOLA SPAA They will not be liable for any consequence, damage or harm that may arise from said access or use of information, with the exception of all those actions that result from the applicable legal provisions.
Within the website there may be links to other websites on whichSOCIEDAD HOTELERA LA GARGOLA SPAA has no control and of which, therefore,SOCIEDAD HOTELERA LA GARGOLA SPAA is not responsible.
Sleep and Go SL cannot fully guarantee the operation of the communications network and, therefore, does not assume any responsibility for the availability of its server. The server may be disconnected without prior notice. Every effort will be made to minimize the impact of maintenance tasks. Likewise, it is not responsible for any damage or loss suffered by the user that derives from access to this server or from the use of information or applications contained therein.
The intellectual property rights of this website, its graphic design and the codes it contains, are owned by S&G., unless a different ownership is indicated. The unauthorized reproduction, distribution, commercialization or transformation of these works constitutes an infringement of the intellectual property rights of S&G. or whoever is its owner.
Similarly, all trademarks or distinctive signs of any kind contained on the website are protected by law. The unauthorized use of the information contained on this website, as well as damages caused to the intellectual and industrial property rights of SLEEP AND GO, S.L. may give rise to the exercise of the legally corresponding actions and, if applicable, to the responsibilities that derive from said exercise.
The use of the website, as well as the contracting of services through it by the user, does not imply in any case the assignment of rights to it by SLEEP AND GO, S.L. in matters of intellectual or industrial property.
The prices shown on the web are final prices, based on the search criteria made, with taxes included.
The accommodation has the obligation to keep the availability of the rooms and their prices updated, however, overbooking or rate maintenance problems may arise, in these cases the accommodation will notify you in time of the situation to cancel the reservation and make the refund of the amount paid (if applicable) so that you can find other accommodation.
SOCIEDAD HOTELERA LA GARGOLA SPAA will confirm by sending an email to the user the contract made and its conditions.SOCIEDAD HOTELERA LA GARGOLA SPAA will keep, for each contract, an electronic copy of the conditions applicable to the contract. However, the user must keep their own copy of the conditions applicable to each contract.
The cancellation policy is edited by the client, for which a web access has been provided that allows them to modify it and establish different cancellation policies depending on the periods or conditions of the reservation.
Please follow the instructions provided in the confirmation email in case you need to cancel your stay. We recommend that you read the cancellation policy of the accommodation carefully. If you cancel your reservation in accordance with the cancellation policy of the accommodation, no amount will be charged to your card. If you cancel later than what the accommodation establishes as the deadline or do not notify you of the cancellation of the reservation, the accommodation may charge you an amount that in most cases is the equivalent of the amount of the first night.
SOCIEDAD HOTELERA LA GARGOLA SPAA does not guarantee the absence of errors in accessing the website or its content or that it is fully updated, although it will make every effort to avoid them and, where appropriate, correct or update them as soon as possible.
SOCIEDAD HOTELERA LA GARGOLA SPAA reserves the right to make changes to the website without prior notice, in order to update, correct, modify, add or delete its contents or its design.